FAQ
Frequently Asked Questions
Q Who is SuperiorPRO?
SuperiorPRO is a trusted exterior home improvement company with over 25 years of experience serving homeowners in Atlanta, Georgia, and surrounding communities. We specialize in siding installation, window and door replacements, roofing, gutters, and exterior painting.
Q What is the SuperiorPRO Promise?
When you choose SuperiorPRO, you can expect:
● Effective communication throughout your project
● High-quality materials and installation techniques
● Commitment to doing what's right for the homeowner
● A goal to delight, not just satisfy, every customer
● Personalized attention to your needs because our future depends on your satisfaction
Locations and Service Areas
Q Which areas do you serve?
We provide services in Atlanta and surrounding communities, including:
Kennesaw, Marietta, Fairburn, Fayetteville, Griffin, Newnan, McDonough, Peachtree City, Stockbridge, Hampton, Locust Grove, Milton, Alpharetta, Cumming, Dallas, Powder Springs, Cartersville, Canton, Woodstock, Roswell, Lawrenceville, Ackworth, Sandy Springs, Chamblee, Doraville, Norcross, Duluth, Stone Mountain, Decatur, Suwanee, Buford, Lithia Springs, Douglasville, Mableton, Dunwoody, Smyrna, Lilburn, Tuxedo Park (Atlanta), and Buckhead (Atlanta).
Siding Services
Q What siding products does SuperiorPRO offer?
We specialize in James Hardie™ Fiber Cement Siding, offering:
● HardiePlank® Lap Siding: Classic and traditional siding available in smooth or cedar-look finishes
● HardieShingle® Siding: Ideal for cottage and Cape Cod-style homes
● HardiePanel® Vertical Siding: Provides a modern or farmhouse aesthetic
● Board and Batten Siding: A combination of vertical boards and battens for a rustic yet contemporary look
Q Do you offer repair services?
Yes, we provide comprehensive siding repair, including:
● Rotten window and door trim repair
● Corner board repair
● Fixing warped, buckled, or loose panels
● Seam and joint resealing
● Repair rotten or damaged soffit and fascia boards
● Stucco repair and installation
Trim and Soffit Services
Q What trim installation services do you provide?
We install HardieTrim® boards to protect corners, seams, and architectural features. Our trim products are:
● Durable and low-maintenance
● Moisture and pest-resistant
● Designed to complement various siding styles
Q What soffit options are available?
We install Hardiesoffit® panels in vented and non-vented soffit options, which:
● Protect roof eaves and exposed wood
● Improve attic ventilation
● Prevent mold and extend shingle life
Windows and Doors
Q What window options do you offer?
We offer energy-efficient windows featuring:
● Low-E 366 glass and Argon gas-filled panes for optimal insulation
● Custom grid and color options to suit any architectural design
● Energy Star ratings to help reduce utility bills
● Custom configurations to suit unique home layouts
● We offer Wood, Vinyl, or PVC windows to suit any taste or budget
● Designer glass options with stained glass deco options available to create a custom home design
Q What types of doors do you install?
We provide a variety of doors, including:
● Entry doors: Wood, fiberglass, or steel options to enhance curb appeal and security
● Garden doors: French-style or center-hinged doors for indoor-outdoor living
● Patio doors: Sliding glass doors with energy-efficient glass and optional integrated blinds
● Storm doors: Insulated and weather-sealed to protect against drafts and enhance security
Painting and Stucco Services
Q What painting services do you offer?
Our painting services include:
● Exterior and interior painting using high-quality products and highest installation standards
● Deck staining and sealing for long-lasting protection
● Brick and Stucco Painting
Q What stucco services do you provide?
We offer traditional stucco and EIFS (Exterior Insulated Finish System) repair and installation, including:
● Repair of cracks, water damage, and hail damage
● Sealant applications to protect against moisture
● Replacement of deteriorating stucco surfaces
Gutters
Q What gutter services do you offer?
Our comprehensive gutter services include:
● Seamless gutter installation using durable aluminum
● Maintenance-free covered gutters with built-in guards
● Gutter guard systems: LeafBlaster Pro™ to prevent clogs and enhance water flow
● Gutter repair and replacement to prevent water damage
Safety and Quality
Q What safety measures does SuperiorPRO follow?
We prioritize safety through:
● Full compliance with OSHA, EPA, and other regulators.
● Weekly workplace safety training
● Employee training in hazard communication
● Quality control inspectors to ensure the highest level of quality and safety is met.
● Continual product and installation training from manufacturers to ensure best practices are used
● Availability of Safety Data Sheets (SDS) on every project site
Q What warranties do you offer on your products and services?
We provide industry-leading warranties on:
● James Hardie Siding 30-year warranty, including 30-year labor warranty
● Simonton Window limited Lifetime warranty, including lifetime labor warranty
● Provia Doors Limited lifetime warranty, including lifetime labor warranty
● Craftsmanship warranty on all jobs sold
Financing Options
Q What financing options are available?
We partner with GreenSky® Program to offer:
● Deferred interest promotions
● Flexible and budget-friendly payment plans
These options help make home improvement projects more affordable.
Customer Satisfaction
Q How does SuperiorPRO ensure customer satisfaction?
We focus on:
● Clear communication from start to finish
● Using premium materials and expert techniques
● Providing personalized service to meet each homeowner's needs
● Ensuring that every project is completed to delight our customers
Q What distinguishes SuperiorPRO from other contractors?
SuperiorPRO stands out due to:
● 27+ years of experience
● Top ratings in the Atlanta area
● A safety-first approach
● Commitment to exceeding customer expectations